Privacy Policy Glowing Roots
1. Who?
This privacy policy applies to the services of Glowing Roots, with registered office at 1541 Sint-Pieters-Kapelle, Brikstraat 15, with company number BE0776.661.083, with permanent representative Ms Dehombreux Rika.
Rika Dehombreux, manager of Glowing Roots, creates intuitive art that can be described as colourful, beautiful, fairy-like, experimental and all of this accompanied by a little mysticism.
By using the services of Glowing Roots you acknowledge that you have read this privacy policy and that you accept the collection and processing of your personal data in the manner described here. This privacy policy describes the operation of the services provided by Glowing Rootsspecifically how Glowing Roots data is collected, used, protected and shared.
We will only use the personal data you provide to us for the services or purposes for which you have given your consent. Glowing Roots complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data, as well as the Belgian Framework Law dated 30 July 2018. For the execution of its services, is Glowing Roots the data controller.
2. What data?
By personal data we mean all information about an identified or identifiable natural person (the data subject). An identifiable person is a natural person who can be identified directly or indirectly.
We collect personal data through various channels:
2.1. Information we receive directly from the data subject through contact with Glowing Roots via e-mail, telephone, via our website or contact form, via the software, or via registration for our newsletter.
This concerns the following information:
· Name and first name
· E-mail address
· Address
· Phone number
· Your preferred language for communicating with Glowing Roots
It is possible that we ask for additional information. If so, this information will always be limited and in proportion to what is strictly necessary for the requested service.
2.2. Information we collect through cookies
When you visit our website, we collect information such as your IP address, the pages you visit on our website, your preferred language, etc.). We collect this information through the use of cookies. Please review our cookie policy to understand what cookies we use, and how you can accept, set, or decline them.
3. What will the data be used for?
Glowing Roots collects and processes personal data for the purposes below. Your information will not be used for other purposes without informing you in advance and, if necessary, obtaining your consent.
3.1. To provide you with information about the services and other activities of Glowing Roots and to better tune them to your needs and wishes.
3.2. To enter into a business relationship with you or your company and to be able to properly fulfil the contract you enter into with us
3.3. To invite you to events and newsletters
3.4. To comply with our legal obligations (including accounting processing, tax obligations and obligations under court orders or other mandatory laws and regulations).
4. On what basis?
Glowing Roots relies on various legal grounds for processing your data.
Glowing Roots processes your personal data after signing an agreement, offer, order confirmation or order form, in order to prepare or execute the service.
Glowing Roots may also ask your explicit consent to the processing of his/her data.
It is also possible that Glowing Roots In certain circumstances, Glowing Roots may invoke the legitimate interest.
If you do not want your personal data to be processed in this context, it will not be possible for us to engage or perform the services.
5. With whom might we share your information?
Glowing Roots can only transfer your personal data to third parties if this is necessary for the realization of the service.
If Glowing Roots discloses your personal data to third parties, a data processing agreement will be made with these third parties which includes that your personal data will be treated confidentially and processed in a secure way.
The confidentiality of your data is important to us, we will only exchange personal data by maximum secure electronic means. Your data will never be traded, sold, rented or passed on to third parties, non-processors if there is no legal obligation to do so.
6. How long do we keep your personal data?
The personal data are Glowing Roots and processed for a period of time necessary in view of the purposes of the processing and in view of the contractual relationship between Glowing Roots and the customer. Relevant legal and regulatory requirements on record keeping will be taken into account.
We may also retain them to comply with our legal obligations, respond to enquiries and resolve any disputes, satisfy our legitimate interests and enforce our rights.
7. Appropriate technical and organisational measures
Glowing Roots has taken appropriate technical and organizational security measures in order to avoid, to the extent possible, the destruction, loss, falsification, alteration, unauthorized access or accidental notification to third parties of personal data gathered and any other unauthorized processing of such data.
We require that all our service providers have appropriate measures in place to maintain the security of your information. In no event can Glowing Roots be held liable for any direct or indirect damage resulting from a third party's erroneous or unlawful use of your personal information.
The safety and management procedures are reviewed on a regular basis in accordance with the latest technological developments.
8. Rights of data subjects
You have the right to access your personal data free of charge at any time and to exercise the rights listed below.
8.1 Right of access, correction and restriction
You are free to communicate or not your personal data to Glowing Roots. In addition you have always the right to Glowing Roots request to see, correct, complete or limit your personal data.
8.2. Right of erasure
You have the right to ask us to remove your personal data from our database. However, this right may be limited due to legal obligations. You acknowledge that in case of refusal to communicate or request the removal of personal data, certain services may not be available.
8.3. Right of objection
You have the right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to oppose the use of personal data for direct marketing purposes.
8.4 Right to free data transfer (data portability)
You have the right to obtain your personal data that you have provided to Glowing Roots Glowing Roots in a structured, common and machine-readable form and/or to transfer them to other responsible parties.
8.5. Right of withdrawal of consent
To the extent that the processing is based on your prior consent, you have the right to withdraw that consent. You have the right to withdraw your consent to the further use of your personal data for a specific study. However, this right may be limited due to legal obligations or the need to retain them in the archives for further scientific research. After validation of your request, your personal data will be removed from the Glowing Roots database.
8.6. Exercising your rights
You can exercise your rights by Glowing Roots contacting us, either by e-mail at rdehombreux@glowingroots.com or by mail to Glowing Roots, Brikstraat 15, 1541 Sint-Pieters-Kapelle. Always enclose a copy of the front of your identity card with such a request.
An application may be refused if it is unreasonably repetitive or systematic.
8.7. Automatic decisions and profiling
The processing of your personal data does not include profiling and will not be subject to any Glowing Roots nor subjected to automated decisions.
8.8. Right to lodge a complaint
You have the right to lodge a complaint with the Belgian Data Protection Authority, rue du Mail 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: contact@apd-gba.be
9. Changes
We reserve the right to update this privacy policy as necessary.
Any changes will be communicated to users.
Last updated version: 24/05/2024